by
on April 10, 2025
When you're running a business, insurance might not be the most exciting part—but it's definitely one of the most important. You never know when a small mistake, unexpected accident, or customer complaint might land you in trouble.
Two of the most common types of business insurance are general liability and professional liability. They sound similar, but they protect your business in very different ways. So, how do you know which one you need?
Let’s break it down in the simplest way possible.
What Is General Liability Insurance?
General liability insurance is the kind of coverage that most businesses start with. It’s like the foundation of business protection.
Here’s what it usually covers:
So basically, if you run a shop, a restaurant, or any kind of business where you deal with people in person—or you have a physical location—general liability is a must. It’s about physical accidents and basic protection from things that could happen in your daily business life.
What Is Professional Liability Insurance?
Professional liability is also known as errors and omissions (E&O) insurance. It's designed for businesses that provide services, advice, or expertise. Instead of physical accidents, this type of insurance protects you from claims that your services caused a financial loss, like:
If you're a consultant, designer, accountant, marketer, software developer, or any professional who offers expertise, this is the kind of insurance you’ll want to consider. Even if you didn’t actually mess up, someone could claim you did—and lawsuits like that can get expensive fast.
Which One Does Your Business Need?
This depends on what kind of business you run. Some need just one of these. Others may need both.
You probably need General Liability if:
You probably need Professional Liability if:
Example 1:
If you’re a freelance graphic designer working from home and mostly send your work digitally—you might not need general liability at all, but professional liability would be important.
Example 2:
If you’re a florist with a busy storefront—you’ll want general liability to protect against customer accidents, but professional liability might not apply to your business.
Example 3:
If you’re running a small web development agency—you may need both types. Clients might visit your office (general liability), and you’re also delivering a service that could go wrong (professional liability).
Cost Comparison: General vs. Professional Liability
When it comes to cost, both general and professional liability insurance can vary depending on the size of your business, your industry, location, and the level of risk you carry. But here’s a general idea of what you might expect:
General Liability Insurance usually costs less than professional liability. It covers things like property damage or someone getting hurt at your business. On average, small businesses might pay around $30 to $60 a month, or roughly $400 to $700 a year.
Professional Liability Insurance is often a bit more expensive because it covers more complex risks like lawsuits over mistakes or bad advice. It can cost anywhere from $50 to $100 a month, which comes out to $600 to $1,200 a year for many small businesses.
The exact price you pay depends on your business type. For example:
Also, having a clean claims history, good safety practices, and bundling policies with one provider can help lower your premiums.
How to Choose the Best Coverage
There’s no one-size-fits-all answer, but here’s a step-by-step way to figure out what you need.
1. Look at your daily work
Do you work with clients face-to-face? Are you responsible for professional advice or services? Think about where the risks are.
2. Talk to an insurance agent
A quick call or online chat with a licensed agent can help you figure out which policies are right for you. They’ll ask about your business activities and recommend options.
3. Don’t go for the cheapest blindly
It’s tempting to just buy the cheapest policy and move on—but always read what’s actually covered. The cheapest plan might not help much when you actually need it.
4. Consider your contracts
Some clients might require you to have certain coverage before they work with you. Always read the fine print and get the right policy in place ahead of time.
Final Thoughts & Recommendations
Running a business comes with enough stress already—you don’t want to add legal or financial problems into the mix. Getting the right insurance helps protect everything you’ve built. Reach out to Defy Insurance today. We’ll help you understand what you need (without overcomplicating it) and get you covered the smart way.
FAQs
1. What does general liability insurance cover?
It covers things like customer injuries, property damage, and legal costs if someone sues your business over a basic accident or issue. It’s like a safety net for everyday risks.
2. Is professional liability required by law?
Not always, but some industries—like healthcare or legal services—might need it to meet licensing or contract requirements. Even if it’s not legally required, it’s smart to have if you give advice or services.
3. Do small businesses need both policies?
Sometimes, yes. If you deal with customers in person and also offer professional advice or services, having both can give you full protection. It really depends on what your business does.
4. How much does liability insurance cost?
Costs vary depending on your business size, type, and risk level. On average, general liability is cheaper than professional liability. You could be paying anywhere from $30 to $100 per month.
5. Can I switch from general to professional liability coverage?
They cover different things, so it’s not really about switching—it's more about adding what you need. You can drop or add coverage anytime, but it’s best to talk to your provider first to make sure you’re not leaving any gaps.
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