3 Major Risks Retailers Overlook — That a BOP Covers

A retail business runs on thin margins, tight scheduling, and daily customer contact — which means small incidents can quickly turn into costly disruptions. Many store owners assume standard property insurance is enough, but key risks like liability, lost income, and repair downtime often go uncovered.

That’s where a Business Owner’s Policy (BOP) makes the difference. A BOP bundles General Liability, Property Insurance, and Business Interruption Coverage into one streamlined, cost-effective policy — designed specifically for businesses like yours.

Here are three major risks retailers commonly overlook — all of which are covered by a BOP:

1. Customer Slip-and-Fall Injuries — The Most Frequent Retail Claim

In retail, customer foot traffic is a good thing — but it also increases liability. Slip-and-fall accidents at checkout lanes, entrance mats, or spill-prone areas are the #1 cause of claims against retailers, even when you take precautions.

What a BOP Covers:

• Medical costs and injury claims from customer accidents
• Legal defense if a customer sues — even if the injury happened due to circumstances outside your control
• Settlement or court judgment costs tied to slip, trip, and fall injuries

Without liability coverage built into a BOP, even one injury claim could wipe out a month — or more — of sales revenue.

2. Property Damage — Fire, Water, and Vandalism Happen More Than You Think

Whether you operate a boutique, electronics store, salon, or specialty shop, your inventory, equipment, and fixtures are the lifeblood of your business. Damage from fire, burst pipes, storms, or break-ins can lead to thousands in replacement costs.

With a BOP, You’re Protected Against:

• Fire and smoke damage
• Water damage from leaks or sprinkler discharge
• Broken windows or vandalism to storefronts or fixtures
• Theft or forced entry damage

A BOP helps repair or replace damaged property without draining operating funds — keeping your store running.

3. Lost Income — Temporary Closures Don’t Have to Mean Lost Cash Flow

When something forces you to close — whether it’s repair work, restoration after a fire, or a utility issue — the financial damage doesn’t stop at repairs. Loss of income during downtime can be just as harmful as the incident itself.

A BOP Includes Business Interruption Coverage to Help With:

• Lost income while your store is temporarily closed
• Rent, payroll, and fixed expenses during the shutdown
• Relocation or expedited service costs to reopen faster

Instead of scrambling to cover bills when doors are closed, your BOP keeps your cash flow protected.

One Policy. Multiple Protections. Real Peace of Mind.

A Business Owner’s Policy is one of the most efficient ways for retailers to get complete coverage — General Liability + Property Protection + Business Income Coverage — all in one affordable, easy-to-manage plan.

With Defy Insurance Agency, you get a BOP designed to match your retail operation — whether you're a single storefront or expanding to multiple locations.

Let’s make sure your store is protected from the risks you can’t see coming.

Call Defy Insurance Agency at 877-780-4626 to get a BOP quote or schedule a coverage review today.

Defy Insurance Agency — protecting retailers with smart, affordable coverage built for real-world risks.